Mission and Values
Mission Statement
To provide that home from home, family feel.
Victoria House Values
We follow 8 key principles at Victoria House.
Our key principles were made though discussions with residents, family members, staff and visitors to the home.
V
alued, we ensure that all our residents feel valued.
I
nclusion, we aim to include all residents in all aspects of their care.
C
aring & Closeness, we are a close team/family, we have a caring attitude to all.
H
ome, we are that home you feel safe and loved in.
O
penness, we pride ourselves to be open and transparent in all we do.
U
nderstanding, we understand everyone strengths and areas for improvement.
S
afety, we pride ourselves on ensuring everyone feels safe.
E
nergetic, we are an energetic home which is full of laughter.